HDB & MSF Responds To Viral Changi Airport Family’s ‘False Allegations’ & ‘Misrepresentation of Situation’


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Do you remember the family of 3 who was staying at Changi Airport?

Yes, I am talking about the three-generation family, a 45-year-old mother(Jolene Phea Hui Eng), 13-year-old son and the 74-year-old grandmother who decided to move from a transitional shelter cause of the abysmal conditions.

Image: stomp.straitstimes.com

Well, you can read the entire saga here.

For those who have caught up, you would have known about my suspicions in regards to Phea’s story.

Well, the MSF and HDB have rebutted to her “false allegations” in a joint statement.

So, Phea has been chronicling her “dire situation” on social media.

The shelter situation

In this post, she explains why she and her family decided to move out of the said shelter.

In the statement, they said: “Before she had made these allegations, New Hope Community Services that runs the transitional shelter had inspected the unit which Ms Phea and her family are living in on multiple occasions. The unit they were provided with was found to be in a clean and hygienic state.”

They also mentioned that the windows of the unit have been repaired and the washing machine is in working order.

On top of that, she acknowledged to the social worker from New Hope Community Services that the window and washing machine were in working condition and she had no issue with the cleanliness of the unit.

But, that’s not what she stated in the aforementioned FB post.

“This is a different account from what she has conveyed publicly in her Facebook posts. The transitional shelter service provider conducts shelter inspections and works closely with the families living there to ensure a clean environment in the shelter, as well as to manage any safety concerns raised by them.”

The plot thickens

Remember when she sold her flat in 2016?

What happened to the money?

Image: giphy.com

According to the statement, she sold the house at $216,000 in July 2016.


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After a few months, she requested for a public rental flat.

“Given the considerable sales proceeds she received from her flat and her monthly income of $2,100, Ms Phea did not meet the eligibility criteria for a public rental flat.

The statement also mentioned that given her estimated housing budget at that point was sufficient to buy another 2-room flat.

But given her circumstances, HDB was willing to consider her request only if she could show a documentary proof of how her cash proceeds of $158,000 were used betwixt July 2016 and November 2016.

But she turned a blind eye and did not submit the relevant documents despite the countless reminders.


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She, then, proceeded to buy a flat from HDB under the Re-Offer of Balance Flats (ROF) exercise in August 2017.

But she informed HDB that she was unemployed—just before selecting her flat in January—making her ineligible to obtain a housing loan.

The HDB staff spoke to her alongside her social worker on the assistance she would need.

They encouraged her to provide the relevant documents so they could consider her earlier request for a rental flat.

“It was only then that Ms Phea started providing some documents to us, but in a piecemeal manner via multiple emails.”

Current situation

As of now, they will continue to work with her social worker who has been helping Phea.


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The statement also mentioned that she emailed public figures including Members of Parliament, sometimes on a daily or even hourly basis.

Thoughts

So, now that you know the other side of the story, what do you think?

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This article was first published on goodyfeed.com


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Featured image: Stomp