Netizen Posted Images of Packet Drink With ‘Black Substances’; MARIGOLD Has Responded

Image: Facebook

In this digital age, complaining has been taken to a whole new level.

Bad service in a restaurant? Post it on Facebook. Found expired food in a supermarket? Post it on Facebook. Black substances found in a drink? Post it on Facebook, of course.

And this is exactly what a Facebook user did, after she allegedly found black jelly-like substances in a MARIGOLD Chrysanthemum tea packet, and posted a series of images on Facebook after she allegedly complained to MARIGOLD.

Here’s what she posted:

Image: Facebook

Lest you can’t read, here’s a reproduction of her words:

PLEASE DO NOT DRINK MARIGOLD CHRYSANTHEMUM DRINK.

Two weeks back I consumed this packet drink. Half way through while I was drinking it I felt a ‘pulp’ substance and I immediately spat it out. And it was black, I cut the top part of the carton and there was this black jelly like substance at the bottom of the drink.

I had sent an email to Marigold and had to call them to get an update of what was the contamination about and told them to send me an email update but no one took it seriously.

I had high fever and had food poisoning as well.

Called the manager of the marketing department and her way of compensation is to give me another carton of drink from Marigold. No thanks.

Please be careful of what you’ll consume the expiry date is only next year but it was already contaminated.

And here are the images:

Image: Facebook
Image: Facebook
Image: Facebook
Image: Facebook
Image: Facebook
Image: Facebook
Image: Facebook

Those are very strong allegations with even a CTA (call to action), and the post has been shared well over 2.9K times since Thursday.

That’s rather disturbing but MARIGOLD has since responded, and it seemingly painted a different story altogether.

MARIGOLD’s Response

The brand did not post their response on their social media; instead, they reached out to MustShareNews.com, which broke the story on Friday (one day after the Facebook post was posted), and showed them the conversation they had with the Facebook user.

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