14YO Teen Injured At Jewel Changi Airport Mirror Maze With A Deep Cut On Face


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Jewel Changi Airport Canopy Park was a much-anticipated attraction for Singaporeans.

It has sky nets, mirror mazes, & tons of fun for both adults and kids.

Credits: Jewel Changi Airport

But all of that came to a (sort of) screeching halt when a lady got herself injured on the sky net. She claimed that the holes were “too big”. So she fell and scored a big cut on her hands.

And now, we’re praying, please let her be the only one. Unfortunately, just like all our prayers to strike the lottery, this never came true.

Another Teen Joined The List

Meet Susan Goh. This lady took to her Facebook to air her niece’s experience with Jewel Changi Airport Mirror Maze.

Credits: Jewel Changi Airport

According to Ms Goh, there were 6 children playing in there, including her 14-year-old niece.

Even though she suffered a deep cut, the niece was unable to ascertain which area inside the maze caused the incident.

Image: Susan Goh Facebook Page

Ms Goh added that while the attraction manager came to help, the “remedy procedure needs improvement”.

9 Stitches Required

The niece was sent to Raffles Hospital where she had to get 9 stitches.

Image: Susan Goh Facebook Page

Ms Goh urges parents and children to be extra careful when playing at the attractions.

Jewel Did Not Communicate With Them

Along with the pictures of her niece’s injury was a text message (supposedly from Jewel):

Image: Susan Goh Facebook Page

In case you can’t read the image, here’s what it says:

We confirm that a female guest sustain an injury whilst she was at the Mirror Maze. The incident took place at about 5.15 pm on 19 June 2019. First aid was immediately administered by the attraction ranger on duty when the guest discovered the injury upon exiting the maze.

Initial investigations showed that the incident took place when the female guest was playing in the maze.

We regret the guest’s unfortunate experience and wish her a smooth recovery. We urge all guests to stay aware of their personal safety whilst having fun at the attractions.

So there you are thinking, woah, cold. Is that really an apology note?


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It’s not.

According to Ms Goh, Jewel has not reached out to them at all, either to follow up on the incident or simply to render assistance.

Instead, the text (that she uploaded) was obtained from a reporter who managed to get Jewel’s response.

Jewel Says Attractions Are Certified Safe For Operations

As an ex-ride operator at Universal Studios Singapore, I can tell you one thing: attractions take their safety seriously.

Every morning, us poor folks take the ride a few times to make sure that it’s operational and ready to go for guests.


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And so, when Jewel says they’re certified safe for operations? Chances are, the tests the attraction has gone through is tougher than our O-Level English Paper (for those who are struggling with English, that is).

As my handsome colleague, GY said: After all, there’s a risk in everything: I nearly got scalded by the coffee I drank earlier, so that doesn’t mean coffee isn’t safe.

So take extra care of yourself and your family when you’re there, eh?

You Can Read Susan Goh’s Full Facebook Post Below: