Singapore clothing brand Our Second Nature says customers’ personal information may have been exposed after someone gained unauthorised access to its sales records. The records may have included what customers bought and where their orders were delivered.
What Customer Information May Have Been Exposed
The Straits Times, which saw the email Our Second Nature sent to customers on 8 November, reported that names, dates of birth, email addresses and phone numbers may also have been exposed.
The retailer said the breach did not affect credit card details because it does not keep them on its systems.
Retailer Investigates and Warns Customers About Phishing
Our Second Nature said it found out about the breach on 6 November and acted immediately to block further unauthorised access. It also strengthened its security and began investigating how the breach happened.
The retailer apologised and urged customers to watch for phishing attempts, use different passwords for their online accounts and turn on two-factor authentication. That adds a second check when you sign in, such as a one-time code sent to your phone.
ScamShield advises against clicking links in unexpected emails or messages, even if they appear to come from a familiar organisation.