Man Cheated Amazon of $20K in Refunds by Claiming He Didn’t Receive The Items He Ordered


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He asked for refunds at least 19 times within two years, and resold the items for a profit.

Here’s how he got caught.

Falsely Claim Order Not Received, Ask for Refund

According to Shin Min Daily News, the 25-year-old Li Shi Xing used four phone numbers to register accounts on the online shopping platform Amazon at the end of 2019.

Using the accounts, he bought many electronics and other items through the site, and paid using three different credit cards.

Each time an item was delivered, Li would falsely claim that the item wasn’t delivered, and applied for refunds. This is despite how the goods were delivered, and even signed off on by his family members.

However, Amazon didn’t suspect anything wrong, and processed all the refunds. The man would then keep some items for his own use, and sell the rest for a profit.

Investigations showed that he purchased over $20,000 worth of items on Amazon on at least 19 different occasions from November 2019 to April 2021.

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Amazon Got Suspicious, Reported to Police

After so many refunds, Amazon was bound to get suspicious.

Does this mean that if you do this trick less than 19 times, Amazon won’t catch on?

They confirmed the identity of Li through an internal investigation, and made a police report in April 2021. The police then found some of the items in the man’s house while conducting investigations.

For the items that he resold and couldn’t be recovered, Li paid Amazon about $19,080.

Undergoing Psychiatric Evaluation

The lawyer representing Li revealed that he had displayed symptoms of schizophrenia earlier, and sought treatment at the Institute of Mental Health.

He then implored the judge to allow Li to undergo a psychiatric evaluation, to determine whether he should get a compulsory treatment order. The judge has ordered an assessment to be made before deciding on Li’s sentence.

He will go back to court on 13 July.

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Featured Image: shutterstock.com / Frederic Legrand – COMEO