Today, we’ll be talking about electricity.
No, not that red electricity sign with a blue circle encircling it.
At Goody Feed, we are apolitical.
Or too ignorant to know about politics.
Instead, we’ll be talking about a certain adapter, from a certain big brand, that powers up your electronic devices, or, more nefariously, that might potentially shock you into oblivion.
Apple’s voluntary recall of its three-prong AC wall plug adapters
According to Apple’s website, “Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched.”
Are you alarmed for Singapore is mentioned?
If yes, you should be; for even alarms require electricity.
According to Apple, this particular wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit.
The affected model is completely white with no wordings in the inside slot where it attaches to an Apple power adapter.
The newer and unaffected models are white with gray on the inside portion that attaches to the power adapter.
According to a statement put out by Apple yesterday (25 April 2019), Apple said it was aware of six such incidents worldwide.
The exchange will be free of charge and customers will need to verify their Mac, iPad, iPhone or iPod serial number as part of the exchange process.
A link to help one identify serial number can be found here.
According to Apple, customers may choose to 1) Find an Authorized Apple Service Provider 2) Make an appointment at an Apple Retail Store , or, 3) Contact Apple Support, to initiate the exchange process.
You may click on this link for more information.
This voluntary recall does not affect Apple’s USB power adapters.
Not The First Time
This isn’t the first time that Apple has recalled its products.
The affected devices were sold between September 2017 and March 2018 in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S.
These phones apparently experienced unexpected restarts, a frozen screen, or simple refused to be turned on.
That recall though, came with a quite outrageous caveat.
If the phone had any damage that could impair Apple’s ability to complete the repair, the phone would have to have been fixed before Apple accepts it for repair.
And we all know how prone we are in dropping iPhones with aplomb, so that would essentially mean that something like minor cracked screen would have cost up to a few hundred bucks to repair.
Just a few hundred bucks for a cover charge to get Apple to fix their original fault to begin with.
Thankfully there isn’t any caveat for the recent recall.
Just imagine for a moment though if Apple conducted a lightning cable recall.
And imagine a caveat such as: Apple can only accept a lightning cable recall if it has no damage.
Now picture all the frayed lightning cables in this world.
Now imagine all consumers’ rage.
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