Grab M’sia Calls Customer ‘Crackhead’ When Addressing His Complaint On Twitter; Netizens Are Amused

The existence of social media means that people can take their complaints about literally every small little thing to the world.

Got a new friend? Instagram the both of you in a selfie, preferably smiling or doing a pose.

Breakup? Change your relationship status on Facebook. Remember to compose a poem about how the relationship affected your life.

Just had the smoothest poop of your life? Tweet that shit out.

One particular Malaysian user with the Twitter name “crackhead” and handle @tiredcroissant had one tweet about GrabFood not delivering for food that they have already charged him for go viral.

Bruh i fucking hate grabfood man, like i order my food just now and then they DIDNT even deliver it to me but they charged me still @GrabMY

— crackhead (@tiredcroissant) November 29, 2019

GrabFood Replied To Apologise and Assist

Hi crackhead 🙏 , we are terribly sorry, such situation should not happened to you 😢 but worry not as we'll assist you to check on this. Can you DM to us your registered phone number and E-mail as well as the Booking ID so we can check with the relevant team.

— Grab Malaysia (@GrabMY) November 29, 2019

In their reply, GrabFood addressed him by his Twitter name “crackhead”.

crackhead/@tiredcroissant replied to GrabFood, then saying:

R u calling me a crackhead https://t.co/1q65oM1TvF

— crackhead (@tiredcroissant) November 30, 2019

This post exploded in popularity and as of writing got 34.1K retweets and 84.2K likes.

The actual word crackhead is usually used in reference to someone who regularly smokes crack or cocaine. It’s illegal in most countries, of course.

Sometimes, it can also be used to refer to someone who just talks about things senselessly like a person who smoked crack. As in, “which crackhead came up with this dumb idea?”

Fun random fact: if you use Ecosia (which I do, and you should because it plants trees) and search for the term “crackhead”, you get NSFW results on the first page for some reason.

crackhead Or tiredcroissant?

Twitter users who saw the tweet then started a mini-debate of what to call him/her in comments.

AHHAHAHAHA WHAT EVEN at least, address him/her as tired croissant 😂

— aya (@4fyraa) December 1, 2019

he’s tired being called croissant, grab knows it well.

— lintang (@nyebeliiin) December 1, 2019

Grab saw the chance and they took it 😂

— king pwincess (@0ddfluff) December 1, 2019

Dont you mean "grabbed" the chance?

— Vincent Soon (@Vsmh96) December 1, 2019

What do you guys think?

If there’s anything to notice, it’s that GrabFood replied so fast. What customer service.