Much like disagreements in relationships, disputes between customers and food delivery riders are inevitable.
With food and hungry humans involved, heated arguments are bound to arise.
Most of the time, these disagreements happen because a delivery rider has taken too long to deliver the food, delivered the wrong order, or not shown up at all.
But this case is completely different.
In this case, food was not the issue. A misunderstanding over a parking fee was.
GrabFood Delivery Man Asked Customer to Help Top Up Parking Fee at Funan but Customer Misunderstood and Made a Complaint About Him Instead
A netizen has taken to Stomp to air his grievances over an incident involving a GrabFood delivery rider.
It’s unknown when the incident took place.
According to the customer, the delivery rider had picked up his order on GrabFood from Collin’s at Funan Mall, an eatery that serves Western food.
The rider first sends a message informing the customer that his movement can’t be seen on the Grab app due to some issues, but that he was already collecting the customer’s food.
The rider then made an odd request. He asked the customer if he could “top the parking fee”, presumably meaning pay his parking fee at the mall.
“I’m not sure, the other drivers [don’t] ask me to pay for the parking fees”, the customer replied.
“Yes of course. So I am asking whether do (sic) you mind”, the rider replied.
The customer, understandably, did mind.
“This is the first time I’ve met such a delivery driver asking me this question and of course I rejected”, he told Stomp.
When he asked the rider if he was still delivering his food, the rider said: “Is (sic) pretty obvious isn’t it… sit tight n wait for your nice Western food then”.
The customer said the rider then became sarcastic when he told him off and made a “demeaning statement”, saying he must not have had a pleasant day the previous day.
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The rider then claimed that the exchange of words had resulted from a “misunderstanding”.
However, he didn’t elaborate on what that misunderstanding actually was. He simply said that the customer may have misunderstood him because he was texting, meaning it was hard to articulate what he actually wanted.
The irate customer said he lodged a complaint with GrabFood after the exchange.
“Really bad luck to meet such a rude imbecile,” the customer said.
“It was disappointing, to say the least.”
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Featured Image: Google Maps
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