Food delivery services are all the rage nowadays, and it’s rather apparent why:
People are pretty darn lazy.
Indeed, I count myself amongst the top 10 per cent of the lazy population here in Singapore, seeing how I would, at times, choose the easy way out even though the only obstacles facing me were my door and a 5 mins’ walk.
But like all things, food delivery services aren’t the holy grails we’ve been waiting for our entire lives. Despite their obvious perks, they do have their cons as well.
Like questionable ‘customer service’, for example.
What happened?
On 15 Jan, Facebook user Yoga Sakthivel uploaded a post, detailing his experience with a GrabFood deliveryman. And as you might’ve suspected from the headline… it wasn’t exactly a pleasant one.
Transcript of FB caption(lest you can’t read):
SERIOUSLY PISSED WITH MY GRABFOOD DELIVERY GUY. SEE FOR YOURSELF.
And I didn’t get my address wrong it has been the same for every single order for my grabfood ever since it started.
P.S my email signed off as my grab username !
*End of transcript*
In case you’re wondering, here’s the rough synopsis:
Yoga here had ordered some food using the GrabFood delivery service. When the app displayed that the food had been delivered, he waited outside his house for the deliveryman’s arrival, just like any hungry man would.
But to his confusion, there was no deliveryman in sight. Let alone food.
After a while, he began to wonder whether the deliveryman got lost. It was then that Yoga sent a text message, attempting to clarify the deliveryman’s whereabouts.
You can read the procession of text messages down below:
If you thought that leaving someone’s food at the ground-floor letterbox area is the best… think again.
Triggered level over 9000000- oh shet it’s too high someone call 995!
Honestly, I would’ve been triggered had I had been on the receiving end of this deliveryman’s antics. Like kamehameha triggered.
I mean, the reason given was so legit: “Maybe someone took it.”
But as it is, Yoga remained rational enough to express his dissent…
The classic way.
Long story short: Yoga questioned the deliveryman’s antics and professionalism, and requested compensation. Which he did get eventually.
Though for his sake, I hope he gets the $10 voucher for his troubles too.
Walking around the estate in a state of hunger just doesn’t sound appealing to me.
Moral of the story
While I’ve yet to encounter such situations, I’ve friends who’ve told me about their stories in a not-too-discrete tone before:
Food delivery services suck. I ordered and waited for two hours, and they didn’t even turn up.
And so I guess it’s really like Russian Roulette: out of 6 chances, you’ll probably get 5 working deliveries. As for the last time…
Let’s just say that you might need to stay hungry for a little while more.
And another lesson: don’t think anyone would grab your food if you tell the delivery person to leave it, say, outside your door.
GrabFood might deliver it but a hungry person might still grab food away.
I mean, this article is an example of #truestory, right?
Watch this for a complete summary of what REALLY happened to Qoo10, and why it's like a K-drama:
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