GrabFood Rider Angry That Distance is Too Far, So He Tossed Food Onto Shoe Cabinet

Picture this: You’re a food delivery rider, slinging meals from point A to point B, slaloming through the streets with an aroma of grilled burger wafting around you. Suddenly, you come to the stark realisation that the “point B” on your latest GrabFood delivery order might just be a wee bit further than you’d bargained for.

Maybe you’d be happy because the earning might be higher. Maybe you’d be sad as you want to knock off early. Or maybe you’d be like this rider who got so triggered, he chided the customer in a passive-aggressive manner, and then proceeded to show his anger by throwing the food on the shoe cabinet.

Just don’t be that rider, because you’d be banned.

Here’s what happened.

GrabFood Rider Angry That Distance is Too Far, So He Tossed Food Onto Shoe Cabinet

A Facebook user, Asher Ashvin, related his unfortunate experience with a food delivery rider whose middle name could well be “Self-Titled”.

The post has since gone viral, garnering over 1.2K shares in less than a day.

Asher had ordered McDonald’s from the Serangoon Ave 3 outlet. Here’s the thing: for GrabFood, if the restaurant chain has more than an outlet near your location, you can choose any outlet you want.

For example, when I look at my Grab app now, I have a whopping 10 outlets of McDonald’s to choose from, all with different waiting time and delivery fee. Depending on whether I want to save money or I want my food earlier, I can select the outlet I want.

So everything is fine until Asher received a message from his rider, who said he “calling Grab to relocate your order to other rider”.

Last I check, that rider’s name isn’t Anthony Tan, so I’m not sure why he has the authority to do that.

The rider then claimed it’s because the Potong Pasir outlet is nearer to Asher’s location.

He then explained that the Serangoon outlet is “jam” with many riders and customers.

Then he said, “Good luck waiting.”

Asher then replied, “Bro if you cannot do pick up pls cancel.”

To which the rider said that the pick-up location isn’t the issue: it’s the drop-off location.

Asher then told him to cancel so that another rider, whose middle name isn’t Self-Titled, could be assigned, but the rider repeated his logic, claiming that the customer’s nearer outlet is the Potong Pasir outlet, and then admitted that he cannot cancel.

He then said Grab told him it’s within range, so he passively aggressively said this to the customer: “Next time wanna order McDonald’s see properly.”

He then said because he’s on auto accept, the jobs are given to him on random so he was “unlucky” that he got the order.

He then proceeded to deliver the order, but like a wife who’s unhappy with his husband coming back late, he allegedly tossed the food on the shoe cabinet, leading to a torn package and some food landing on the floor instead.

You can watch a footage of the aftermath here:

Asher had actually heard the rider arriving and the sound of him throwing the food.

GrabFood Banned the Rider

After Asher contacted Grab support, it was later revealed that the rider had previous complaints (what a surprise!), and they’ve banned him.

I guess he should now be blaming Grab, the customer and most importantly, McDonald’s for having to many outlets.