Netizens Shared Their ‘Postman Just Gave Collection Slip’ Stories After Andy Lau Issue

Andy Lau is now a popular figure in Singapore, and it’s not because he has a new movie or a new album.

Rather, because he missed his parcel…

…and let’s just say that his experience just opened a can of worms.

If you’re confused over what you’ve just read, and think that Andy Lau should be sitting on his OSIM Massage Chair instead of complaining about SingPost, here’s a recap:

The Andy Lau Issue (Singapore Version)

Last week, something preposterous happened: Andy Lau missed his parcel.

Apparently, here’s what really went down in Andy’s world: he allegedly heard the postman knocking on his door for a few seconds and then disappeared, leaving him with the dreaded collection slip that would mean a long queue at a SingPost outlet during office hours.

Andy sprinted down to the postman’s bike and saw that the parcel was on the bike, and the postman did not know what to say.

So, according to SingPost, this was what happened: the postman did wait for 45 seconds (contrary to Andy’s memory), and had gone down to put the parcel back to his bike as he was going to another unit. He couldn’t communicate with Andy as he wasn’t fluent in English, and Andy Lau is fluent in English.

But anyways, this is supposedly a closure to this whole incident…but no.

If you read the comments on any article related to Andy Lau (Singapore, not Hong Kong), you’ll see a different story.

A Can of Worms Has Been Opened

Because most of you are reading this on our app instead of coming from Facebook, here are some comment that you probably didn’t know have been circulating on Facebook:

Yes, people are complaining about their own experiences and they seem to be similar: postman knock for just a while and put collection slip.

Now, if it had been just a few comments, it could have just been an isolated incident. Or two isolated incidents. Or three. Or four.

But if you go through the comments, most of them were relating the same experience.

(You can see we don’t even need to cut out a comment–they come consecutively and have the same feedback)

The problem is of course the collection period; most SingPost outlets are only open during office hours, and only extended to 8:00 p.m. on Wednesday.

You can therefore expect long queues on Wednesday evenings and Saturday mornings.

And based on my experience, for some reason, the queue is often very long and moves rather slow. But of course my experience was way before other courier services started to stream in

Too Many Comments

Someone actually made a pretty valid comment on Andy Lau’s post:

But…

Is a can of worms opened, or are we crybabies?

Revenue from Mails & Parcel Increase

Now, with so many courier companies in Singapore, you’d have thought that SingPost is making a loss in their last-mile delivery.

Apparently not.

In fact, in the second quarter of this year, their post and parcel revenue rose by 1.6% with a profit of 5.1%. They claimed, “The group is starting to reap operating synergies from the ongoing integration of our last mile delivery capabilities in the post and parcel divisions.”

Well, it seems like branding does play an important role after all.

Just ask your parents what they’d use when they need to send a parcel.