Besides melting under the Singapore sun and driving on the road with motorists who would rather die than give way, dealing with difficult customers is, unfortunately, part of a food delivery rider’s job.
Like customers who demand a refund if their food isn’t delivered within 20 minutes, or those who cancel a large order of 20 packets of Ban Mian because it took 30 minutes.
For some reason, customers can’t just wait patiently for their food and gobble it up quietly when it arrives.
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And, as if that wasn’t enough, one rider had to deal with the neighbour of his customer kicking up a stink.
Neighbour Allegedly Harassed Food Delivery Rider Who Was Delivering Food Next Door
28-year-old food delivery rider Sham Rahman was about to make a delivery at Paya Lebar Crescent when an angry neighbour started harassing him.
Sham detailed the incident in a post on Facebook.
Sham had parked his motorcycle in the alley behind the row of private residences and was about to make his delivery when the woman confronted him and even called the police.
As Sham said in his post, he didn’t even park behind the woman’s house, and opened his trunk to show that he was delivering food.
What angered Sham was that the woman started filming him, which prompted him to film her as well, saying “two can play that game.”
Sham admitted that he was wrong for parking in that area, but questioned the woman as to why she didn’t take issue with another bike parked along the same alley.
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In response, she said that the smoke emitted from his vehicle was contaminating the area.
The rider said he tried to ignore her because he had another order to deliver, but the woman allegedly blocked him and even claimed that his bike hit her when he tried to back out of the alley, as seen in one of the videos he shared.
The lady also called Sham an “uncle” even though he was 28, something that must have been more infuriating than the harassment.
Another food delivery rider stepped in to ease tensions between the two, but to little avail.
Netizens’ Reaction
Many netizens sympathised with Sham, and felt that the woman was making mischief for no reason.
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A couple of netizens claimed that several people living in the area have had issues with that one woman, with one former resident saying that a mediation officer had to be called in.
Sham ended his post warning other food delivery riders not to park along that particular alley while making deliveries in that area.
Speaking to AsiaOne, the police said that no injuries were reported and that both parties have been advised on their legal recourse.
“No further police assistance was required,” they said.
More Orders Doesn’t Mean A Higher Income
Due to the circuit breaker and the fact that people are staying indoors more at the moment, food delivery platforms have seen a surge in orders.
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But, according to The New Paper, 81% of riders in April said they were earning less than before.
This is likely due to the influx of new riders during the Covid-19 outbreak.
As one rider said: “It is a huge misconception that we are getting more money now with the increased demand for food deliveries.
“There are more orders, but there are also a lot more riders as more people are getting retrenched due to Covid-19.”
So, the least we can do for the people who deliver our food during this tough time is to treat them with a little courtesy and respect.
Unless, of course, you want to get off your butt, walk to the coffee shop, and buy food yourself.
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Reader: That would be a fate worse than death.
Well, then, please be nice to food delivery riders.
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