Some Singtel Mobile Users Experiencing Connection Issues; Restart Your Device to Regain Connection

This morning, I woke up only to realise there is no connection on my Singtel mobile line.

And when I said no connection, I literally meant no connection at all, almost like there’s no SIM card in my phone.

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Image: Samsung

When I restarted my phone, it worked perfectly, and I thought it was just my phone, or that my SIM Card tray might be loose.

Then I saw this:

Image: downdetector

And I knew sometimes, it’s not always just me; it could be you.

Some Singtel Mobile Users Experiencing Connection Issues; Restart Your Device to Regain Connection

At around 10am this morning, Singtel finally made an update.

They said, “We are aware some mobile customers may be experiencing intermittent connectivity issues. Please power off and power on your devices to resume connectivity. We apologise for the inconvenience caused.”

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Cat with computer

It’s almost 2pm now, and it appears that the problem is still ongoing.

In an update at 1:49pm, SIngtel added, “We note a very small number of customers are still facing intermittent mobile connectivity issues. Please power off and power on your devices to resume services. We apologise for the inconvenience caused.”

Nevertheless, I’m also glad that I’m not the only one who thinks that I’m the problem, as this is the top comment:

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