Everything About 2022’s New & Good-As-New Notes Withdrawal From DBS That’ll Start from 11 Jan

In a blink of an eye, 2021 will be coming to an end very soon. As we usher in the new year, Chinese New Year will also be approaching on 1 February.

That time of the year where we leave aside our new year’s resolution plan to only start losing weight after CNY.

Even though digital gifting or “e-angbaos” have been on the rise with DBS eGift and DBS QR Gift, some still prefer traditional cash gifting.

Let’s be real, there’s something about collecting a stack of cash from CNY that just hits different.

What’s even better is when the notes are brand new and crisp-looking.

Here’s everything you need to know about 2022’s new & good-as-new notes withdrawal that will start from 11 Jan.

Online reservation to be held across two windows

Lest you didn’t know, there are ongoing COVID-19 restrictions that have been imposed by the Monetary Authority of Singapore for the withdrawal of new notes since last CNY. As a result, new notes withdrawal and exchange services during branch operating hours will be limited to the following people:

• People aged 60 and above
• People with disabilities

All other customers will have to first book a slot via DBS’ online reservation system. They can then visit a branch for such services during the assigned new notes collection hours.

Yes, customers can select their preferred date, location, and time slot.

Online reservations will commence across two separate window periods, starting 4 January and 10 January respectively.

On the other hand, the collection of new notes will begin on 11 January and 20 January respectively.

Both time frames are for different purposes, so do ensure that you don’t mix them up!

Each customer will only be entitled to a maximum of one reservation slot. To chope your slot, you may visit this link.

64 POSB new notes withdrawal touchpoint across 45 locations island-wide

For CNY in 2021, there were 61 ATMs available across 41 locations to disseminate new notes.

There will be 64 such ATMs instead for next year.

Customers will be able to withdraw new notes in sums of:

• S$100 (2 x S$50)
• S$300 (30 x S$10)
• S$500 (10 x S$50)
• S$600 (20 x S$10 + 8 x S$50)

Do take note: Every customer is only allowed a maximum of three withdrawals throughout the period. So think carefully about the denominations in which you would prefer your new notes to be in!

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Operational period for touchpoints to be extended to 21 days

In an attempt to better cater to potential crowds and strong demand for new notes, DBS has extended the operational period for ATMs.

All 64 machines will operate for 21 days, up from 18 days in 2021.

The service will be available from:

• 10am to 10pm daily from 11 January to 30 January 2022
• 10am to 1pm on 31 January 2022 (CNY eve)

Yes, I’m also curious on why ATMs need to sleep at night.

ATM Map Locator

Customers may refer to this link that provides the location details of every new note ATMs and self-service touchpoint.

The estimated queue times at each location will also periodically be updated.

To avoid the crowd and queuing, do make sure to check this link before heading down.

To know more about angbaos, watch this video to the end:

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Featured Image: DBS