Okay, I’m going to start off in the most bias manner ever: I love McDonald’s.
Their operations are fast, their delivery is efficient and their foods are decent.
They’ve not disappointed that often, except for the sour egg yolk loaded fries that shouldn’t have existed in the first place.
And this CNY, they’ve been my best-est friend since every coffeeshop is closed, and I can’t be having microwaved food every meal.
But this latest incident—or I should say, incidents—might just make me think twice before biting mindlessly into their burgers.
Because customers didn’t find fried lizards or flies in their food: they found paper. And plastic.
And they’re big AF.
Two Separate Incidents This Week
On Wednesday, as you visit your relatives and eat goody food cooked by your goody relative, Facebook user CK Ng Chung Keat posted this:
If you can’t read the words, here they are:
Hi #Mcdonalds, you should really work on the quality and hygiene checks of your products. I found this piece of plastic embedded inside your fish patty (purchased from your store at Tampines Mall just this morning) as I was chewing it. Agri-Food & Veterinary Authority of Singapore (AVA) McDonald’s
One can forgive a bone embedded in a fish burger (that’s even worst, though) but a plastic the size of a sweet wrapper (though it looks like a paper)?
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I’d have gong gong chewed and shallowed it, man. Especially when the colour looks pretty similar.
McDonald’s of course replied after about 11 hours.
And just when you thought it’s over, another customer posted this yesterday morning:
Here are the words (simple and…powerful):
McDonald’s why like that ?!?!
This time round, McDonald’s replied within hours.
In the first case, it’s stated that it’s the store in Tampines Mall on the second day of CNY, which obviously should be very crowded.
In the second case, it was from the branch at Safra Punggol.
McDonald’s then told Straits Times this: “Upon being alerted, we took immediate action to send the foreign objects to our quality assurance team for further investigation…We would like to assure all our customers that we are 100 per cent committed to serving safe and quality food at all times.”
Well, here’s hoping that the fast-food chain would kena the “SingPost curse”, if not they’ll be apologising more than they come out with new items.
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