You might have heard about a lady who got injured while in Jewel’s bouncing Manulife Sky Nets.
If not, you can read all about it here.
In a few hours after the article was published, a lot has happened.
Well, not a lot.
Two things have happened: firstly, for some reason, the Facebook post that the lady posted has either been removed or set to private, for we can’t see it anymore:
Long story cut short, she was in the Sky Nets, claimed that the holes in the net were a bit too big, got a deep cut and advised people to wear gloves.
And secondly, Changi Airport has responded.
Certified Safe for Operations
The first thing that comes to our mind is, of course, whether it’s safe or not.
And if you’ve no time to read the rest of this article, here’s a sentence to sum it all up: it’s certified safe for operations as it has undergone numerous safety tests.
Then why has the lady injured herself?
Apparently, she had tripped while walking.
After all, there’s a risk in everything: I nearly got scalded by the coffee I drank earlier, so that doesn’t mean coffee isn’t safe.
It also turns out that the person administrating first-aid to the lady (a rather good job in fact) was an attraction ranger: someone who worked there to keep a lookout for the guests.
These rangers are stationed around the net and had been trained to keep a vigilant watch on all guests, especially children as they’re more likely to be scalded by coffee.
As for the lady, they “regret” the “unfortunate experience” and reminded all guests to “stay aware of their personal safety whilst having fun at the attractions.”
In other words, it’s an accident lah.
Here’s their statement in full:
We confirmed that a female guest who was on the walking net attraction tripped while walking and fell forward at around 5.05pm on 14 June 2019. First aid was immediately administered by the attraction ranger on duty.
We regret the guest’s unfortunate experience and we urge all guests to stay aware of their personal safety whilst having fun at the attractions.
Since the opening of Canopy Park, we are constantly monitoring the ground operations, including refining operational procedures, to ensure that our guests continue to have an enjoyable time at Jewel.
The attractions at Canopy Park have undergone numerous safety tests including certification of material used, before they are certified safe for operations. There are safety advisories and on-ground reminders by our rangers who are stationed at all the attractions, regarding proper footwear, appropriate behaviour, minimum height requirement and adult supervision for young children. At the same time, the number of people allowed into each attraction is regulated to ensure safety is not compromised.
Rangers stationed at the attractions are trained to keep a vigilant watch on all guests especially children. Besides the entrance and exit, there are also rangers stationed on the walking net at all times to render assistance to our guests. Hence it is not uncommon to see our rangers walking hand in hand with guests who may require assistance during their experience on the walking net.
We will continue to monitor the ground closely and wish to offer our guests an enjoyable visit to Jewel each and every time.
Watch this for a complete summary of what REALLY happened to Qoo10, and why it's like a K-drama:
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