Founder of Healing the Divide, Iris Koh, Apologises for Rallying Others to Overwhelm Public Hotlines


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In October, the Ministry of Health (MOH) and Ministry of Social and Family Development (MSF) said their hotlines were “flooded” with calls.

Given that this came after the expansion of vaccination-differentiated measures, you’d think that callers had genuine queries about the new measures.

Nope. 

They were made on this pretext, yes, but were really done in hostile retaliation. 

A few days ago, the police announced that they were investigating two people for allegedly instigating this crusade, but didn’t reveal their identities.

Now, one of them has come forward to apologise.

Founder of Healing the Divide, Iris Koh, Apologises for Rallying Others to Overwhelm Public Hotlines

Iris Koh, the founder of Healing the Divide, has apologised for rallying others to overwhelm public hotlines with calls.

In a Facebook post yesterday, Ms Koh said: “Asking people to flood the call centre for no genuine reason is definitely wrong.

“I would like to seek everyone’s understanding and please forgive me if I did not handle this matter properly.”

Ms Koh said she gave the numbers because she felt that the call centres would be “better equipped to deal with the enquiries which I have no answers for”.

She said she made the comment on 11 Oct, just before the vaccination-differentiated measures were expanded, meaning unvaccinated individuals would not be able to enter malls or dine outside.

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A screenshot of a message that Ms Koh and her husband, Raymond Ng, had allegedly sent in a Telegram group said: “Feel free to give your feedback and flood their hotlines. Please share and do it!

“Get people to demand this gets pushed up to the call centre manager. And ask them to revert back. Otherwise call again tmr (tomorrow) and ask for any feedback,” the message said.

Ms Koh also confirmed that she’s assisting with police investigations. Raymond Ng, 48, is the other one being investigated, according to The Straits Times.

Suing the S’pore Gov For Violating Human Rights

Ms Koh grabbed the headlines after MOH brought attention to her community – Healing the Divide – which it said has a history of posting and sharing content that perpetuates falsehoods and misleading information about COVID-19 and vaccines.


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It was for this reason that YouTube allegedly removed its content from the platform, something which MOH “welcomed”.

Ms Koh, who described herself as “intelligent vaxxer” as opposed to an anti-vaxxer, didn’t take too kindly to this, and engaged a lawyer, M Ravi, to sue the government for violating her human rights.

She said her community has many people who are vaccinated, and claims they joined because they “either suffered from injuries after taking the vaccines, or have loved ones who died after taking the vaccine.”

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Featured Image: Facebook (Iris Koh)