Love, Bonito Customers’ Data Breached & Some Customers’ Credit Card Details Were Exposed

The year will soon be over.

You know what they say, “New Year, new me”. What’s a better way to celebrate a “new you” than to buy new clothes?

This means that many of us would be taking this chance to shop for new clothes during this Christmas sales period.

However, while the festive season encourages us to splurge on new clothes, it encourages malicious acts as well.

Malicious acts that people carry out, such as breaching data of the shops you go to.

Some people just gotta spoil the festive fun. #TheGrinch

Image: Giphy

Love, Bonito Customers’ Data Breached

Love, Bonito found a malicious code on the retailer’s e-commerce website on Tuesday, 10 December. This resulted in the leaking of personal data for some of their customers.

An e-mail was then sent out to customers on Friday, 13 December, informing them that the data breach had been confirmed on Tuesday.

Image: Love, Bonito Email

“Based on our investigations, some of your personal information may have been exposed,” Love, Bonito co-founder, Rachel Lim, stated in the e-mail.

The personal information includes customer’s first and last names, shipping addresses, dates of birth, e-mail addresses, phone numbers, order details, billing addresses. It also includes the payment type and credit card information, expiry dates and the last four digits of the credit card number.

She further wrote that Love, Bonito have always been committed to providing their community with a safe shopping environment, and would like to sincerely apologise for the incident.

Image: Love, Bonito Email

Credit Card Details Of Some Customers Were Exposed

Unfortunately, about three percent of customers may have had their personal information exposed. In addition, a small number may have their financial data accessed.

Another spokesperson for the company said that the company took the attack “very seriously” and took immediate action to remove the malicious code. Furthermore, the company has also taken steps to secure their systems.

To take further action, Ms Lim stated that the company has engaged a data security expert to conduct a “forensic investigation” and will continue to review its security controls.

It has also informed the Personal Data Protection Commission and the police of the breach to assist them with their investigations.

Image: Love, Bonito Email

Hence, the company will be setting up a credit monitoring service as a precautionary measure. Further details on how to sign up for the service will be sent to customers in the next few business days.

If you are a customer of Love, Bonito, do carefully review your payment card and bank statements. Remember to report any unauthorised charges in a timely manner as well.

Also, do make sure that the two-factor authentication (2FA) has been set up for credit cards.

Tis’ the season to be jolly, but also to be careful when you do online shopping. Stay safe, my friends!