Passenger Demanded Refund for Flight Delay Due to Safety; Netizens Called Him a ‘Ramesh’

Last Updated on 2020-01-17 , 7:14 pm

I don’t really know what is it about aeroplanes, but they just turn so many people into the world’s biggest overgrown babies.

I have many friends who have worked as air stewardesses who can definitely attest to the notorious entitledness of passengers.

But do not let that fact cloud your judgement for this next case, because it may not be as clear-cut as you think.

Man Experiences Double Flight Delay With Singapore Airlines

An Indian man named Deep Roy took to Facebook filled with furious anger, seeking to complain about his unfortunate experience.

Roy was supposed to take a 16:20 flight to Delhi on 29 November, but only ended up taking off at 09:00 on the 30 November, resulting in a total delay of over 16 hours.

The first delay was caused by a combination of heavy rain and faulty brake mechanism, shifting the flight departure to 20:50 then to 23:30 afterwards.

Apparently, they had also boarded the plane initially and had to wait in their seats for an hour without air-conditioning before there was an update.

After Roy boarded the plane for a second time at around 23:00, they were informed of yet another issue with the brakes and had to return to the airport terminal yet again at around 01:00 the next day.

Not wanting to risk using that plane anymore, Singapore Airlines only managed to arrange for them to board another A380 plane the next morning and finally managed to take off to Delhi.

Complains On Facebook, Asking For Refund

Roy was absolutely fuming over this incident and the fact that he missed his child’s award ceremony as a result made it that much worse.

He wrote a lengthy post on Singapore Airlines’ Facebook page, detailing his encounter, furiously asking for a full refund as compensation.

“Singapore Airlines sucks! Big Time!!” he said. Strong Opener.

Roy also complained about getting a “measly” SGD15 credit for dinner at Changi Airport after the first delay. He added that he felt it was unfair that the SQ staff “refused to take out meals from the aircraft” that they were supposed to be given.

Really? You’d rather have aeroplane food than a meal at Changi Airport?

Roy was also unhappy that Singapore Airlines “refused” to provide hotel accommodation after the second delay due to maximum occupancy at all available hotels.

He then claimed that this was “established to be a blatant lie”, but did not provide any details as to why.

Roy then also claimed that the Ground Staff Executives “kept feeding us one lie after another and did not show any concern for the problems we were facing”, and only arranged for sandwiches and tea/coffee after their “continuous yelling and protests”.

Well, seeing that he wasn’t exactly in the best mood at the time, we can’t be sure how true these statements are.

Roy also stated how he was extremely relieved to be home the next day after the “relentless & inhuman torture”.

Wah, damn exaggerated sia.

He then ended off stating that “Singapore Airlines demonstrated pathetic preparedness and service” and that he would never fly with them ever again.

Public Backlash In Comments

This post eventually blew up with close to 1k comments and 300 shares on it currently.

Most of the comments showed to be highly disapproving of Roy’s words and demands for a refund, claiming that safety concerns were more important.

This comment summed it up pretty well – would he rather miss his son’s ceremony or never be able to see his son again?

And then this comment pretty much states the same thing but in a much less friendly way (but much more hilarious too).

Some of the comments mocked him for thinking that SQ’s business would be affected solely due to the lack of his patronage.

And then some comments compared him to the infamous Ramesh.

Most likely due to his sense of entitlement and… his race?

Which this comment points out pretty perfectly, as people were bringing in his race needlessly.

Racism is not cool, yo.

Singapore Airlines’ Reply

Singapore Airlines commented with a pretty standard reply, saying that their “relevant department” would contact him for a follow-up.

And of course, Roy was not at all satisfied, still harping on the compensation.

Also, he isn’t the only one who was a victim of the flight delay.

And Singapore Airlines pretty much gave the same reply but reworded it into a different format.

Which I found pretty funny. I mean, what does Roy want them to say? It isn’t up to their social media peeps to decide on follow-ups.

And they even helped to hide Roy’s personal details which he appeared to have posted in a comment foolishly.

Gotta feel bad now, eh?

Nope.

He still wants the refund.

What do you think?

You be the judge.

Are his anger and demands justified, or is this another case of entitlement?