Many of us have experienced flight delays before.
Some can be as short as one hour, while others can stretch up to an entire day.
Nobody enjoys flight delays.
It’s normal to be frustrated, especially if you’re at the end of a tiring trip and can’t wait to fly home for a good rest.
Most people will end up claiming free food coupons or other compensations, which are perfectly reasonable.
However, frustrations should never be taken out on the staff, since they have no control over the weather which causes most flight delays.
If you agree with me, you may find this piece of news quite stomach-churning.
What Happened
In the Zhengzhou Xinzheng International Airport, two flights to Shenzhen operated by West Air had been delayed due to poor weather conditions. One flight was delayed for about an hour, while the other was delayed for almost four and a half hours.
Needless to say, the passengers affected by the delay were angered after a customer service representative announced the delays.
However, one particular furious passenger was demanding a lot more.
Kneel Before Me
He demanded that the staff member kneel on the floor and apologise to the passengers.
While the worker responded that he did not deserve to be humiliated for carrying out his responsibilities, the passenger continued pressing his demands, claiming that the staff member should “represent his company and apologise to us” and that “kneeling shows sincerity”.
Eventually, others from the crowd attempted to diffuse the situation by claiming that an apology would achieve nothing.
The clip of this situation went viral; and most social media users were sickened by the passenger’s behaviour, with many claiming that he should be banned from taking planes for life.
You can watch the full video below:
And This is Common
Abuse towards airport staff is not uncommon at all.
In April earlier this year, a millionaire from England verbally abused Ryanair staff due to his hand luggage being rejected for exceeding the weight limit. He had also demanded special treatment because he was a “rich man”.
While it is always a minority of entitled passengers that spoil the barrel, we must all do our best to protect the dignity of airport staff as they, like any other human, do not deserve humiliation.
Over in TikTok, there’s a drama involving property agents that’s caused by us. Here’s what happened:
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