Getting a PR in Singapore, as is the case in many other countries, is no easy task.
You have to fulfil countless requirements, prepare all the necessary documents, and need a little luck as well.
So, if a company tells you that it’ll do everything for you and greatly increase your chances of getting your application approved, you’ll grab the opportunity with both hands, right?
Well, as I once learned from an article on the internet, you shouldn’t believe everything you read on the internet.
58 Complaints Lodged Against Paul Immigrations In Less Than Two Years
Paul Immigrations, a company that specialises in Singapore permanent resident (PR) applications, may have exaggerated its success rate a little.
So much so that the Consumers Association of Singapore (CASE) received 58 complaints in less than two years, from 1 Jan 2020 to 30 Sep this year.
Most of the complainants said the company misled them on the success rate of their PR applications, or even gave guarantees that their PR applications would be approved, CASE said.
Other complainants claimed that the company’s consultants had pressured them into signing up for packages with offers of discounts and instalment payment, even though they had declined or asked for more time to consider the offer.
Company Signs Agreement With Case to Cease Unfair Practices
As CASE noted, it’s an unfair practice for a supplier to “make false or misleading claims, and to exert undue pressure or influence on a consumer to enter into a transaction.”
This is why it entered into an agreement with Paul Immigrations to “stop its unfair practices and compensate affected customers”.
Under the agreement, signed on 7 Sep, the company has agreed to:
- cease making claims or guarantees regarding the success rate of its Singapore PR application services
- remove all misleading claims from its website and marketing materials
- cease making claims that its employees are currently or have been previously employed by ICA, or that they have knowledge of the processes handled by ICA
- offer a five-day cooling off period for consumers to cancel their contracts
- provide a refund within 30 days after a consumer sends a written notice of cancellation to the company
If it continues with its unfair practices despite the agreement, CASE said it will report Paul Immigration to the Competition and Consumer Commission of Singapore for further investigation.
Ads Seen By Many Singaporeans As Well
Interestingly, many Singaporeans have seen this advertisements by the company, and multiple times at that.
In a Reddit post, users claimed that they have seen the ads on sites such as LinkedIn, YouTube, and Facebook, even though they’re Singaporean.
“I keep seeing the ad as well and receiving the automated LinkedIn InMail at the same time. Should go ahead and apply yeah? I have Singapore citizenship. 100% approval for Singapore PR logistically-wise,” one user joked.
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Featured Image: Screenshot from paulimmigrations.sg
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