S’pore Dog Owner Gets ‘Flour-Like Substance’ Instead Of Ashes From Shady Cremation Company

When a pet passes, it is an incredibly sad time for the owner and family that the pet used to call home.

For many owners, they would opt for cremation for their pets. At least they can keep their pets’ ashes and remains with them. That way, it would feel like their adorable partners-in-crime are always right next to them.

However, it seems that one pet owner was unable to receive his pet’s cremated remains. Instead, it seems he received a bag of…flour instead.

Here’s what happened.

Suspicious Flour-like Substance

Facebook user Ranger Redhusky’s precious dog had passed away.

He engaged the services of Pets Cremation Centre in Singapore to handle the remains of his pet.

What he received upon further investigation however seems to not be his dog’s remains.

The owner sliced through the silicone seal and uncovered a bag of white powdery substance.

The substance highly resembles flour and not cremains. Cremains tended to have uneven textures, shards of bones left, and not pure white in colour.

For those who are unaware, cremains are bone fragments from a cremated body which remain after the cremation process.

When the owner called up Pets Cremation Centre to ask about the suspicious remains, the centre’s staff, “started yelling and screaming”, that those were the dog’s ashes, just “crushed into powder”.

This only furthered the suspicions that the owner had, and he investigated further online.

Despite everything, there were many netizens who were very supportive of the pet owner, some even offered their own money to help.

But of course, the question is this: who should you trust?

For that, you might want to look at history.

A Track Record Of Deceit

The company has allegedly been renamed several times, being called Express Pet Cremation and Singapore Pet Obituaries.

Why rename, you ask.

Express Pet Cremation used to receive numerous complaints. There were also several police reports made, with owners claiming that they received cement and sand instead of their pets’ remains.

Coincidentally, Pets Cremation Centre sits on the same location as Express Pet Cremation. It also allegedly uses the same telephone number.

So, true or not? You decide yourself.

But still here’s PSA to future pet owners who are choosing cremation services: do be careful of your choice of vendor and report anything that seems suspicious immediately.

And always check reviews and Google before making your choice.