Last Updated on 2022-02-04 , 1:20 pm
Everyone is aware that driving is dangerous business:
There are traffic laws and speed limits to abide by, precious cargo (people) in the passengers’ seat, various mechanisms to manipulate simultaneously like gear shifts, driving wheel, brakes and accelerators.
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Having a professional guiding hand before you’re officially placed behind the wheel is critically important—in fact, novices are expected to have anywhere from 34 to 50 hours of driving lessons and passing their theory and practical test before acquiring a driving licence.
Unfortunately for Tan Ming’s brother, he found the wrong private instructor agency and his money flowed down the drain.
Worst still, the agency has the gall to ghost him afterwards.
Agency: Singapore Driving Instructors
According to Tan’s Facebook post, his brother had discovered Sg Driving Instructors online, who had also boldly proclaimed themselves as “Singapore’s Top Private Driving Instructors”.
(Well, this will be debunked very quickly.)
He proceeded to check through the positive testimonials of the previous students which seemed pretty legitimate overall, and the website boasted that their instructors possessed the five main ingredients to guarantee your success:
Friendliness, Patience, Efficiency, Inexpensive, and Convenience.
Certainly, the driving lessons are cheaply priced at $35 per hour. No arguments there.
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The Process of Paying the Price
After considering his options, Tan’s brother decided to go with the agency, and contacted them via the contact number provided.
The agency was swift in responding and collecting payment.
Then, Tan’s brother was assigned to an instructor by the name of Mr Ong Choon Tee, whose reviews are absolutely “terrific”.
The 1.8 star out of 5 for 78 reviews in total is quite impressive, to be honest. I’ve never seen people so dedicated and unanimous in their utter distaste for a human being.
On the first lesson, Mr Ong was incredibly impatient with Tan’s brother, constantly chiding and hitting his hands for the smallest mistakes.
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Moreover, Mr Ong was very unhygienic, wherein the car was full of undisposed cigarette butts, and he would repeatedly spit out his sputum.
The singular experience was so nightmarish that it left Tan’s brother traumatised about driving in general.
A terrible odour, a horrible teacher, a malcontent in general. Got it.
Nevertheless, Tan’s brother crossed his fingers, gritted his teeth, and went for a second lesson in hopes that things would get better.
When he politely told Mr Ong that he could be more effective with his teachings, the driving instructor’s reply was a straight up “No”, before he just drove off, refusing to teach Tan’s brother even though they had an arranged lesson.
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Naturally, after experiencing such a crappy instructor, the next viable option is to request for another instructor to make his money worth it.
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The Agency’s Lacklustre Response
Once Tan’s brother filed a complaint against Mr Ong, the agency suddenly became very slow to respond, which is a marked difference from their eagerness to collect the enrolment fee.
Tan rightfully pointed out that Mr Ong was neither friendly nor patient, and that the agency had failed to deliver what they had promised.
Instead of helping the student, the agency defended its instructors.
If any arguments cropped up between the instructor and student, it was none of their business, waving off his complaints with the excuse their driving instructors had 35 years of experience at least and they were traffic certified.
Next, they proceeded to push the blame onto the student, stating that they were not responsible for the conduct of the instructors, regardless of how they treated their students, even going as far as pushing the blame onto the students.
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The agency would also take their own sweet time responding, telling Tan’s brother that he wasn’t allowed to arbitrarily change instructors because they were not a “window shopping service”.
Excuse me, they are instructors under your agency, if they’re not your responsibility, then whose is it, huh?
Realising that he was in a deadlock with the agency and his general circumstances probably wouldn’t change even if he was assigned a new instructor, Tan’s brother took the rational route and asked for a partial refund for his enrolment fee instead.
Learn to cut your losses while you can, you know.
Unfortunately, the driving agency proceeded to read and “blue tick” Tan’s brother’s WhatsApp messages and ghosted him entirely.
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Despite consistent messages over the week, the agency, which proclaimed itself to the best and cheapest private instructors’ driving school, refused to reply.
A Complete Scam
In Tan’s words, he believes that “this is not the way to do a legitimate business, it’s an outright scam to cheat younger students of their money”.
Tan hopes that through his Facebook post, he can help more younger people avoid this pit hole, and not commit the same mistakes his brother did by trusting this agency.
Seriously, positive testimonials can be forged and exaggerated like the rows of students with folded arms and A+ grades in front of tuition centres, but to give you a taste of howbad the driving instructor agency is in general, you can check out the third-party reviews of the training school.
Sigh, this is giving all legitimate private instructors a bad name.
You can hypothetically drive a car well, but you can’t drive out the maladour of a person with a shitty attitude.
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Featured Image: Facebook (Complaint Singapore/Tan Ming)
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