There’s Now a SingPost Impersonation Scam & It’s Nothing to Do With Collection Slips

Image: nashriq mohd /

Scammers are so creative and smart nowadays, I’ve a feeling that in some remote country called Yishan, there’s a university that offers a PhD in Scamming.

I mean, in order to counter scams, we’ve worked with the SPF on not just one, or two or three videos: we’ve done four videos about different scams in Singapore, and yet, people are still scammed.

(Since you’re here, subscribe to our YouTube Channel for more informative videos lah)

And to add on, scammers are still coming out with new ideas to prey on your deepest fear.

Like this latest one.

SingPost Incident(s)

Recently, Andy Lau (not the actor in Hong Kong but a Facebook user in Singapore) opened a can of worms when he posted his experience about receiving a collection slip instead of a parcel.

Soon after, netizens related their experience, claiming that oftentimes, they merely receive a collection slip instead of a knock on their door or a call to their phone.

SingPost then clarified, and added that they have a SOP: the postman is supposed to knock on the door and wait for at least 45 seconds before giving the collection slip.

And let’s just say that netizens are still mad, because Internet.

Somehow, someone with a PhD in Scamming spotted this opportunity and struck while the iron is hot.

(Article continues below) Most Touching Singapore Video: Jenny is brought up by a single parent, and when she steps into adulthood, she starts to forget that her mother used to be her everything. Watch it here:

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Phone Impersonation Scam

A Facebook user has related her latest experience with this scam and it has gone more viral than the Andy Lau post. Here’s the post (scroll down if you just want a summary in point form):

Here’s a summary in point form because Buzzfeed says so:

  • She received a call claiming that she has a parcel from SingPost
  • She pressed “2” to speak to a CSO
  • CSO asked for NRIC and full name with a China accent
  • She hung up immediately and called SingPost to verify (good job!)
  • SingPost allegedly said they’ve received feedback about such calls

Well, in this case, there’s no harm done but if you remember how the DHL parcel scam works, here’s a recap of what might occur should she continue the conversation:

  • Caller would claim the item is “illegal” (or whatever)
  • Caller would then request victim to provide bank accounts details or transfer cash to them to “clear their name”

In end 2017, it’s reported that the fraudsters for the DHL parcel scam were charged and it’s revealed that in total, they managed to scam almost a million dollars.

Why this scam is relevant now

Given that more people are complaining about SingPost, it might seem like SingPost is improving their service by calling people. That being said, scammers nowadays are well-versed in what’s relevant in Singapore, and that makes it even scarier because they’re constantly monitoring what’s happening in Singapore.

So do yourself a favour and follow what our Ah Ge Li Nanxing says:

  • Don’t Panic
  • Don’t Believe
  • Don’t Give

And of course, come to our app daily. Anyone who knows about us would know that we work very closely with the Police to fight scams because we’re kind like that #justsaying