Residents at Block 516 Bedok North Avenue 2 had to take the stairs when neither lift was available on 4 October, according to Stomp’s 11 October report.
First Lift Under Repair Since September
Responding to Stomp on 8 October, Aljunied-Hougang Town Council (AHTC) said a software problem had kept Lift A under repair since 25 September.
Lift B subsequently developed a fault at about 1am on 4 October.
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A resident identified as R told Stomp that family members experienced sore calves after using the stairs. R also expressed concern about access for elderly residents and wheelchair users.
Lift Access Restored Later That Day
AHTC said Lift A returned to service at 4:37pm, while Lift B followed at 5:36pm.
The council also said it distributed notices to individual households with updates and an apology for the disruption.