Since last Saturday, we’ve wondered whether NOC will respond to the Sylvia Chan’s saga.
After all, there’s technically not a need to respond: to some, it’s just another day in the office.
However, NOC has responded in a 4-page statement on their Instagram account.
View this post on Instagram
To summarise, here are the main points pertaining to the leaked messages:
- They didn’t respond quickly as they need to investigate the allegations
- The “excerpts” were “cherry-picked” to paint a negative image, and the purpose was to “harm the good name of NOC”
- They added that “there have been serious breaches of the privacy laws and those responsible will be investigated by the authorities.”
- Their “lawyers are reviewing the matter,” and they will “pursue our legal avenues to achieve justice for our NOC team.”
You can read the full statement here, and if you need to, here’s the direct link to dictionary.com:
To our valued artistes, employees, clients, partners and viewers
We release this statement with regard to the present attacks that have been carefully crafted and mounted on NOC and its employees, which can undoubtedly be seen as a massive crusade against the public image and reputation of NOC and its employees.
We chose not to make a hasty response to these malicious allegations levelled at us as we needed to investigate the merits of such allegations. Having reviewed exhaustively, we believe that this is not the appropriate forum to address each of the scandalous allegations levelled at NOC and its employees.
From its fruition, NOC has persevered to create a safe environment for our artistes and employees to express themselves in a creative and responsible manner to charter new frontiers in the media industry. Our exponential growth and public image are demonstrative of our dedication to set industry standards. We give our artistes and employees equal access to the tools for success whilst learning and growing with them. Most of our artistes have achieved immense followership and credibility with company-led opportunities to partner with top brands.
As with any fast-paced organisation which embraces innovation, the inevitable discourse in expectations will create rifts that are sometimes irreconcilable. In NOC, we have always endeavoured to accept and appreciate these differences to allow us to glean valuable perspectives on various matters. We seek understanding that our internal standards call for a high degree of professionalism, discipline and collaboration for our teams. We invite you to appreciate that the narrative that was fed to you on social media had one purpose, to harm the good name of NOC. The excerpts that are published are cherry-picked abstract communications between private individuals carefully showcased to paint a wholly negative picture. We are advised that there have been serious breaches of the privacy laws and those responsible will be investigated by the authorities.
We implore you to appreciate the intention behind our positions. We aspire to groom reliable and responsible talent and taking a neutral and open approach has been imperative. Wherever efforts to maintain our standards may have fallen short, we did not give up on our teammates nor did we take the easy way out by replacing them. We have guided our artistes and employees to ensure their chance at success, and we will not stand for our good efforts to be blemished by banal allegations. We have put in and will continue investing time and effort to polish our diamonds no matter how rough.
The malicious attacks on us have misled our valued artistes, employees, clients, partners and viewers by providing a biased, traversed and mosaicked factual matrix. In recent days, it has been particularly disheartening to hear that we were branded as “charlatans” for our mental health position. We do not stigmatise nor oppress those with such conditions but seek only to work with them to alleviate their sufferings and assist them in overcoming their challenges.
As a company whose leaders have faced the daunting demons of mental health issues, we do not pay tribute to these immense challenges through lip service to reduce the significance of mental health to a merely denotative term. Instead, we appreciate the seriousness of such challenges and work tirelessly to ensure that those who have raised concerns about their mental health to the company will have access to company-sponsored mental therapy services provided. Hence, it is especially disappointing to witness these efforts to put us in a negative light when our corporate policies support our valued artistes and employees with mental health issues over and beyond the industry practices.
We treat our valued team professionally and accept our differences. Their unshaken loyalty to the company, their hard efforts in demanding and delivering quality work, their dedication to learn and grow together, these contributions from our valued employees shall be in no way disregarded or stepped upon by the words of a loud and faceless group who shroud themselves in anonymity.
We will continue to welcome any constructive feedback to create a better atmosphere for all of us. However, we will not stand for the spirit and soul of our company to be defeated by traversed and malicious attacks by faceless individuals. We welcome any substantiated allegations to be tested before the appropriate forum such as in Court or with the relevant government agencies. We are certainly confident that these allegations will not be able to stand the test of truth.
We will end our statement here as our lawyers are reviewing the matter, and we wish for the process of law to be fair and full. We will not stoop to the level of our malicious attackers in providing the counter facts of the allegations against us as such information may be damaging and/or embarrassing to those involved. We do not believe in fighting fire with facts but in fighting malice with the truth. We believe strongly that the intention behind giving feedback matters the most — to hurt or to help? We are thoroughly confident that NOC will emerge stronger, together. In the meantime, we will vigorously pursue our legal avenues to achieve justice for our NOC team.
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Featured Image: Instagram (@nightowlcinematics)
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