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Singapore Pools Revealed 2 Serious Glitches That Turned Toto Winners to Losers

2020-01-15 , 10:00 pm

To understand this article, you need to be like BuffLord95 who aspires to be a millionaire by buying tickets for every single Toto draw.

BuffLord95 is still working in Goody Feed, but there’s a slight chance that he could have been a millionaire—if not for some glitches in the Singapore Pools system.

But before that, the basics.

What is Toto

Toto is, well, Toto. If you don’t know what it is, then you really shouldn’t even be reading this. So moving on…

What is Quick Pick

For most aspiring millionaires, they usually buy lottery based on many factors, like the car plate number of an accident vehicle or seven digits given to them by their ancestors when they were dreaming.

For Toto, if they don’t have any inspirations, they can opt for Quick Pick, in which the computer would randomly generate seven digits for you.

But the computer, even if it’s coded by Mark Zuckerberg, won’t know the winning numbers because the Toto results are generated physically:

Before we move on, let’s take a moment to appreciate this poker face:

Image: YouTube (Singapore Pools Products)

He’s a member of the public invited to activate the spinning machine that’ll determine what numbers are drawn.

Okay, so if that’s the case…

…how can glitches turn winners to losers?

Are we clickbaiting?

No.

Quick Pick Glitch

Today (15 January 2020), Singapore Pools revealed that for more than a year, there was a glitch in its Quick Pick system (i.e. that computer which generate random numbers).

Back in October 2018, after a service vendor updated the system, the computer had glitches that were not discovered by anyone.

Apparently, the glitch would randomly generate numbers from 1 to 48, but not 49.

In other words, it’s not so random after all.

This only affected online customers, so if you’ve bought Quick Pick from an outlet, you’re still not part of God’s plan to be a millionaire.

But how does it affect those online punters?

Imagine you went to buy a Quick Pick, and if the computer was working without glitches, it would generate 1, 2, 3, 4, 5, 6, and 49 for you.

But with the glitches, you get 1, 2, 3, 4, 5, 6 and 44 instead.

And imagine again that this guy pressed the button…

…and the winning numbers are 1, 2, 3, 4, 5, 6, and 49.

God had initially wanted to make you a millionaire but a glitch in Singapore Pools stopped God’s actions.

Not cool.

This affected 3% of Toto sales, and given the volume of sales they had, someone’s head’s going to roll.

This glitch was discovered on 18 December last year, and they fixed the issue within three days.

14 Draws Had 49 as a Winning Number

Singapore Pools said that they would be contacting affected customers and refund them in the draws whereby 49 was one of the winning numbers.

They would also receive a “goodwill token”.

But imagine if you’re actually a winner and eventually just receive a refund.

You’d be as triggered as this guy.

Second Glitch Discovered After Checking Its System

A wise old man once said, “A crisis can be a goody opportunity.”

And this case shows us that the wise old man is indeed pretty wise.

They found another glitch, this time in a Quick Pick System Roll numbers generated by the Quick Pick option. Not much info about this glitch is mentioned, though.

Ministry of Home Affairs Stepped In

The Ministry of Home Affairs has been notified about the glitches early this month, and they said, “MHA takes a very serious view of these errors and is currently investigating the matter.”

But why does the Home Affairs meddle in this?

Simple: Singapore Pools has a licence to offer betting services, and this service is under the Ministry of Home Affairs.

So if Singapore Pools mess up, the ministry will come in.

Which is what happened now lah.

Stay tuned as we interview one of the people who has bought—eh, sorry.

BuffLord95 is on his way to the Singapore Pools office to protest.