A woman in Singapore has alleged that a male masseur at a Johor Bahru spa touched her inappropriately and made remarks that left her uncomfortable during a 90-minute massage.
The woman, who was identified by the pseudonym Elle, told Mothership that the incident happened on 27 June 2026, when she visited the spa with a friend.
She initially intended to get a foot and shoulder massage. However, the masseur allegedly told her that her body was very stiff and suggested that she switch to a full-body massage.
He also told her that he had training in Traditional Chinese Medicine, according to her account.
Woman Says Masseur’s Behaviour Became Increasingly Uncomfortable
Elle said she remained clothed for the full-body massage and initially found the masseur friendly and competent.
However, she alleged that his behaviour changed as the session continued.
During stretching exercises, she claimed that the masseur positioned her hands in a way that caused her fingertips to repeatedly come into contact with what she believed was his genital area.
Initially, she wondered whether the contact had been accidental.
She said she became more suspicious after the masseur allegedly began making personal comments and asking about her relationships.
According to Elle, he also made a remark suggesting that he hoped he could satisfy her.
She further alleged that the masseur came extremely close to her crotch while working on and stretching her legs.
Elle told Mothership that she did not immediately end the massage because the physical contact could still have been explained as accidental at that point.
Her concern increased when the 90-minute session ran over its scheduled duration and the masseur allegedly said he wanted to spend more time with her.
He also allegedly asked to exchange WeChat contact details.
Spa Manager Allegedly Said Masseur Would Be Dismissed
Elle and her friend had to return to Singapore shortly afterwards, so she contacted the spa by phone later.
She eventually spoke to its manager and described what she said had happened.
According to Elle’s account to Mothership, the manager initially said the masseur would be fined. After she said she did not consider that an adequate response, the manager allegedly told her the employee would be dismissed.
Elle said she did not take the matter further at the time because she believed the masseur would lose his job. She also did not make a police report over her own allegations.
However, she later came across online reviews that appeared to suggest that he was still working there.
After another Singapore family publicised a separate incident at the same spa in late August, Elle returned to the establishment on 2 September.
She said the manager told her that the masseur had been dismissed but was allowed to return roughly a month later because the manager felt sorry for him after hearing that his wife had been hospitalised and he needed money.
Mothership reported that when it contacted the spa on 10 September, the establishment said the masseur had since been let go.
Same Masseur Allegedly Involved in Separate Spa Incident
The case is linked to a separate complaint by a Singapore family who visited the same JB spa on 30 August.
In that incident, the family alleged that their private massage-room doors were opened while some of them were partially undressed.
A second man later allegedly tried to enter a VIP room to retrieve a pillow. One family member told Mothership that, after seeing a photograph, he identified this second man as the same masseur involved in Elle’s account.
The family made a police report in Johor Bahru. As of 11 September, Mothership reported that the investigation into that separate incident was ongoing.
The spa manager had earlier given 8world a different account of parts of the family’s incident. He said the second employee had knocked because an item had been left inside the room, and denied that the employee had opened the door himself.
There is no indication from the available reports that Malaysian police are investigating Elle’s allegations from June.
