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Facebook Baker Begs Buyer to Remove 1-Star Review; Buyer Posts Chat Online Instead

2017-09-05 , 5:38 pm

With the Internet, anyone can be an entrepreneur: buy something, start a website and ta-da: you’ve become a CEO (though you can’t even afford a COE).

And with Facebook, it has become easier; so easy that all you need is your phone and Internet to run your MNC right on your bed.

But it seems like not everyone is cut out to be a businessperson despite the easy barrier. And some people learn it the hard way.

Take, for example, this baker.

Known as Dream Cake Studios, the business (or Page, whatever you like to call it) seems legit, baking and customizing cakes for customers.

In fact, the reviews on its Facebook Page is relatively decent, too.

And so, a Facebook user decided to get them to customize a cake.

The buyer had wanted something like this, and was willing to pay $400 for it.

Yeah, I know what some of you are thinking. Hold your judgement because this isn’t about how expensive a cake can be, but about the incident between the baker and the buyer.

So, to cut long story short, the buyer received this instead (after topping up a $12 for delivery that wasn’t mentioned earlier).

I’m an idiot so I don’t see what’s wrong with it, but it turns out that these “patches” are unsightly, the colour is off and…it just doesn’t look good.

The baker’s defence is that she has intentionally put in the patches “for fun”.

Apparently, that’s not all. The buyer complained about the quality, alleging that it was “dry, flaky and crumbled”.

Here, take a look.

Obviously angry, she posted a 1-star review.

Now, if you look carefully, there’s another one-star review below, which seems to be about the same incident. Come to think of it, it means there are at least two one-star reviews.

And by now, we all should know a 1-star review will usually lead to articles like this…if the seller (in this case, the baker) responds. And so it does.

The baker literally begged the seller to remove the one-star review.

While a Facebook Page can remove the entire reviews section, it can’t remove any particular review. Only the person who reviews can do so.

If it’s tl;dr for you, here’s what happened: baker begs buyer to remove one-star review by doing a full refund and apologizing profusely; buyer refuses.

Of course, in-between there are some sob stories from the baker and some angry words from the buyer. There’s even some mention of an harassment but it’s not described further.

Facebook Page Disappeared

Just like how businesses can be set up within minutes on the Internet, it can just disappear within minutes as well.

Last we check, the Facebook Page is no longer available, but the Instagram account hasn’t been removed.

There’s no doubt it’s the baker’s fault, but unlike other Facebook sagas (geez, this is becoming a legit phrase), the baker has been polite, apologetic and admitted to her mistake.

I don’t know about you, but surprisingly, after this publicity, I might be even more willing to buy from her. After all, she made a mistake, admitted it with consequences (full refund and a bad review) and I’m certain she won’t make the same mistake again.

No? But that’s just me. After all anything one-starred is good, right? Like one-starred Michelin places?

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This article was first published on goodyfeed.com

Facebook Baker Begs Buyer to Remove 1-Star Review; Buyer Posts Chat Online Instead

Facebook Page Disappeared

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