SingPost Just Updated About Postman Who Threw Away Letters: He Wasn’t ‘Mistreated’

Last weekend, a series of videos went viral and all of a sudden, some of us understood why we’ve not been receiving our regular mails.

Here’s the video in its entirety if you’ve not seen it (the original ones have been deleted; this is a re-upload:

The tl;dv (too long; didn’t view) version: a SingPost postman was caught red-handedly throwing away letters. He admitted to it, and made these arguments:

  • He has 2,600 mailboxes to take care of (1:28)
  • He (his supervisor or SingPost) isn’t fair to him (1:39)
  • He wanted to visit a doctor as his leg was in pain (1:43)
  • His “chief” isn’t fair to him: there are too many mailboxes and he isn’t getting paid for OT (2:26)

Well, these are pretty strong allegations, although he could have made them under pressure.

Now, to be fair to him, he did apologize repeatedly, but what’s done is done.

SingPost has since fired the postman, and now, according to Stomp, they have refuted his claims:

“The postman was responsible for mail delivery to two condominiums, which collectively have about 2,300 units. This distribution and his working hours are in line with the average for our full-time postmen.

“Our records indicate that he has not previously raised any concerns about his work environment nor health issues; this is the first time he has mentioned this.

“The postman joined SingPost on 1 October 2015. Our disciplinary directive stipulates that discarding mail items is a serious failure of duty, which will lead to immediate dismissal.

“In this case, the postman has admitted that he threw away return letters and direct mail.

“We review our postman assignments regularly, based on volume and routing among a number of factors, and will redeploy our postmen for overall operational efficiency as well as in consideration of their individual performance.

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“We are working on harnessing technology to gather more operational data in real time to enable greater optimisation of routes and assignments.”

In other words, the number of mailbox under a postman’s care is 2,300 and not 2,600, and that is apparently the average a full-time postman handle.

There was, however, no update pertaining to this incident in SingPost’s Facebook Page.

It has not been a good start for SingPost in 2018: in early January 2018, SingPost has to refund an iPhone after its parcel was lost and early this month, a SingPost branch was robbed.

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