Haidilao S’pore Has Hygiene Issues Even Before Its China Outlets Lapses

By
George Yang
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Just yesterday, it was revealed that there was a hygiene scandal in two Hai Di Lao outlets in Beijing.

A hidden camera had caught footage of a rat-infested kitchen, a dishwasher smeared with oily food remains and a worker trying to salvage a sewage clog with a food ladle.

If you’re thinking thank God it’s not in Singapore, well, think again.

It appears that right here in Singapore, we have this issue as well.

And ours might occur even before the Beijing outlets lapses, albeit less severe.

During a routine inspection on 8 August 2017, the National Environment Agency (NEA) found a food handler handling food with bare hands.

And yup, that was enough for a summons to be issued.

According to The Straits Times, a branch manager has confirmed the incident, and “necessary action” has been taken on the staff. It is unknown whether it is an isolated case.

However, Hai Di Lao, popular for their excellent service, reassured customers that they took this seriously.

Pest control checks would now be conducted twice a month, from the previous once a month schedule.

To show their determination, they have also opened their kitchen for both the media and public to visit and inspect.

Our understanding of F&B outlets is that it’s not a common practice for the public, even media (we were once rejected from the kitchen of a F&B outlet even when we had permission from the marketing department to film a branded content) to enter the kitchen.

But of course, it could be due to trade secret, but you get the idea.

In addition to that, they would be open to any suggestions on how to further improve their hygiene standard.

It is not revealed which outlet received the summons.

Here in Singapore, there are currently four outlets: one in Clark Quay, one in Orchard, one in IMM and the latest one in VivoCity, which opened last year October.

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This article was first published on goodyfeed.com

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George Yang
Email: [email protected]