The vet even told the bunny’s owner that they cannot compensate her “since there is no proof of mishandling”, citing how CCTV footage apparently cannot be retrieved after seven days.
A look at the vet’s reviews showed many horror stories, with many fellow pet owners also commenting such stories under this post.
Here’s what happened.
Went to Get Bunny’s Diarrhoea Treated
Facebook user Shermaine Ho shared her experience at Yishubn’s Animal and Avian Veterinary Clinic (AAVC), in hopes of raising awareness about this clinic’s irresponsible service.
She recently adopted a bunny which had diarrhoea, and she brought it to AAVC on 15 November to get it treated.
To her horror, one of the vet’s assistants handled her bunny very roughly while getting it out of its bag, showing their lack of professionalism in handling small animals.
“My bunny was so terrified that it struggled and jumped out [of the staff’s hands].”
She also claimed that her bunny was “tearing” on the way home. The next day, Ms Ho noticed that the bunny was limping and refusing to eat.
Ended Up With a Broken Leg
On 19 November, she decided to bring her bunny back to AAVC to get her bunny’s leg checked. The same assistant carried her bunny and was still treating it roughly despite knowing that it was limping.
The vet told her to go to another vet because AAVC didn’t have any X-ray facilities to check the bunny’s leg.
After getting an X-ray at another clinic, she found out on 22 November that her bunny’s hind leg bone was broken. She was referred to a bone specialist, and was told that the estimated fees for surgery would cost at least $4,000 to $5,000.
No CCTV Footage, No Compensation
Ms Ho immediately went back to AAVC to ask for the CCTV footage as proof of the clinic’s mishandling of her bunny. However, AAVC told her that the footage no longer exists because it has been seven days since she first brought her bunny to them.
Since there was no proof of mishandling, the clinic told her that they would not compensate her for the bunny’s broken leg.
“It was my fault that I didn’t read their reviews before visiting and only [found out] how bad their reviews were after this incident,” said Ms Ho, attaching screenshots of the clinic’s Google page.
“They’re irresponsible and have zero empathy toward animals,” she said, and hopes that all pet owners will avoid this clinic at all costs.
Pet Owners Sympathise, Share Horror Stories
Skimming through the reviews, it seems like customers are either super satisfied or said that they had the worst possible experience there. Many of those who left bad reviews said that the clinic doesn’t care for the animals and only cares about getting as much money out of the owners as possible.
Additionally, there were also horror stories about the vet misdiagnosing their pets and their pets passing away.
Under Ms Ho’s post, many pet owners also shared similar horror stories, and were tagging NParks and the Singapore Veterinary Association to take action against AAVC.
You can read the full post here:
- S’pore-Based Flash Coffee Also Reportedly Laying Off People
- Confirmed: Anwar Ibrahim Will Be Malaysia’s Next Prime Minister
- Driver Went MIA After Crashing into Bus Stop at River Valley Road
- Woman Tried to Pay $5 Online Deposit for Cleaning Service But Over $4,300 Were Deducted Instead
- Ringgits Now Getting Stronger as the Next PM is Now Confirmed
- Civil Servants Receiving Year-End Bonus of 1.1 Months’ Salary on Top of 13th Month Bonus
Featured Image: Facebook (AAVC, Shermaine Ho)
Fresh grads, you don’t need any experience to earn up to $4,200 with this “secret”:
- It Turns Out That Google’s Impressive Gemini AI Video Demo is “Fake”
- 69YO Man Dies After His PMA Collided With a Motorcycle in Jurong West
- Man Who’s Caught Force-Opening MRT Doors Charged; Had Also Kicked Someone Before
- Serangoon Coffeeshop Reportedly Going to be Sold for a Whopping $40.5 Million
- Tabby Cat Went Viral After “Finishing First” in China Half Marathon
- Sa Sa is Back in Singapore, With Its First Store in Jurong Point & More to Come
- New Facebook Scam Alert: Cheap “Suitcases from SIA” Are Fake